At least five years of proven experience as a Project Manager, preferably in a customer-facing role * Lead and oversee customer projects in the field of metrology and inspection in the semiconductor manufacturing environment * Prepare regular reports on project status, customer feedback, and satisfaction metrics for senior management * Serve as the primary liaison between customers and the home organization, ensuring clear communication and understanding of customer needs and expectations * Understand customers' business objectives and align our solutions to meet those needs. Deploy the solutions in field and be accountable for satisfying customer requests * Develop detailed project plans, including timelines, milestones, and resource allocation. Ensure projects are delivered on time, within scope, and within budget * Handle customer escalations, ensuring issues are resolved to ...
mehr