As Director of IT Operations (m/w/d), you are accountable for the availability, performance, scalability, and running cost of IT services. * You define and implement the IT Operations' operating model and strategic roadmap to ensure the availability, performance, and scalability of all IT services. * You actively manage outsourced operations alongside the Vodafone Shared Services (VCI, VOIS) and AO . * You devise strategies and policies to continuously improve and extend IT Operations' capabilities and business value, while initiating projects and required system or application developments. * You guarantee continuous quality and cost performance improvements for IT operations. * You maintain close working relationships with IT Infrastructure Management, Office IT (Group), DXC, IBM, C
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