IT Infrastructure and Operations Manager(m/f/d)

Job Purpose/Overview

The Manager IT Infrastructure and Operations reports directly to the Director Regional Digital Transformation and IT Europe with a dotted line to the Global Director Infrastructure & Operations.

The Manager IT Infrastructure and Operations ensures the stability and efficiency of the IT systems of Antech in Europe. This role involves leading a team and optimizing IT infrastructure performance and day to day IT Operations of service desk across Europe. Key responsibilities include maintaining high availability of IT services, managing data centers and networks, and implementing security and disaster recovery best practices. The manager also focuses on risk mitigation and continuous improvement to support the organization’s goals.

Essential Duties and Responsibilities

• Lead and mentor a team of IT Infrastructure professionals.
• Foster a collaborative and high-performance work environment.
• Oversee the design, implementation, and maintenance of IT infrastructure.
• Ensure the stability, integrity, and efficient operation of systems
• Ensure high availability and reliability of IT services.
• Monitor system performance and address issues proactively.
• Implement best practices for IT security and data protection.
• Ensure compliance with relevant regulations and standards.
• Develop and maintain disaster recovery plans.
• Ensure business continuity through effective risk management.
• Identify opportunities for Infrastructure improvements.
• Stay updated with emerging technologies and industry trends.
• Oversee the helpdesk operations to ensure timely and effective support.
• Implement processes to improve helpdesk efficiency and user satisfaction.