Remote Snr Customer Success Engineer, Germany chez Zscaler
About Zscaler\n
\nServing thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.\n\n
\n
\nNamed a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.\n\n
\n
\nWe're looking for an experienced Snr Customer Success Engineer to join our team in Germany.
Job Description:
\n
Reporting to the Director, Customer Success Engineering, you will be part of the EMEA Customer Success Engineering organization and responsible for:\n\n
\n
- \nWorking with Customer Success and Sales teams to drive value and customer outcomes across all segments.\n\n
\n
- \nEngaging with large customers through technical workshops and providing them recommendations related to their environment with the objective to increase their Value Realization.\n\n
\n
- \nPresenting in customer events such as Zscaler User Groups covering best practices for achieving goals, experiences and recommendations around Zscaler technology.\n\n
\n
- \nDelivering internal technical sessions to Customer Success Managers to helping them drive technology adoption at scale through training and building adoption playbooks.\n\n
\n
- \nWorking cross functionally with Customer Success, Product Engineering and Support teams across Zscaler.\n\n
\n
Your profile
What We're Looking for (Minimum Qualifications):\n
- \n8+ years work experience in similar customer facing positions (e.g. Solution Engineer) within Enterprise level businesses.\n\n
\n
- \nAbility to frame and simplify content and messaging for various audiences: technical, management and executive.\n\n
\n
- \nAbility to understand technology and translate to business implications, driving value realization conversations.\n\n
\n
- \nGerman native and English language skills.\n\n
\n
What will Make You Stand Out (Preferred Qualifications):\n
\nExpert (SME) in 2 or more areas among: (Internet & Routing Protocols / Internet & Security Technologies / Authentication & SAML/Identity Provider systems / Web based security & infrastructure solutions / Traffic Forwarding & Policy based routing concepts.\n\n
\n
\nEvidential experience in discovery and influencing skills leading to high impact on customer adoption and Value Realization.\n\n
\n
We offer
#LI-NF2\n
#LI-Hybrid\n
\nAt Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Responsibility page of our website.\n
\n
\nOur Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:\n\n
\n
- \nVarious health plans\n\n
\n
- \nTime off plans for vacation and sick time\n\n
\n
- \nParental leave options\n\n
\n
- \nRetirement options\n\n
\n
- \nEducation reimbursement\n\n
\n
- \nIn-office perks, and more!\n\n
\n
\nBy applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.\n\n
\n
\nZscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.\n\n
\n
Pay Transparency\n
Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements,click here.\n
\nZscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.\n\n
Gehalt
Neugierig auf das Gehalt für diesen Job?
Min €Max €
Gefällt dir der Job?
Zscaler Germany GmbH